▼

Trash / Sanitation

Show All Answers

1. Are there accommodations for the elderly or disabled?

Yes, and this is reviewed on a case-by-case basis. Please contact Public Works at 785-238-7142.

2. Are there other concerns with wastes being set out?

Wastes to be collected also must be limited to the residence where the waste are generated. Violators may be required to have a special pick up for an additional charge.

3. Can I have a smaller cart?

Initially, all carts will be the same size. Certain situations my warrant a smaller cart. Veolia staff will evaluate this issue on a case-by-case basis.

4. Can I have things sticking out of my cart?

No, lid must close. If items are sticking above the lid the cart can not be mechanically dumped into the truck.

5. Can I set out brushy tree waste?

Yes, if waste fits in cart with lid closed and items aren’t to heavy or if it’s less than 4 foot in length and less than 1 inch diameter, tied and bundled and one person can lift into truck. If greater than 4 feet and less than 6 feet and properly bundled, a special pickup with out fee will be required. If greater then 6 feet and not properly bundled, special pickup fees will be applied.

6. How can odors be controlled?

It would be best if all trash placed in the cart was bagged and tied, which will help prevent odor. Washing the cart, as needed, will also help to prevent odor.

7. Is there anything that cannot be placed in the cart?

Items that are not accepted in the cart include:

• Batteries
• Building materials
• Dead animals
• Dirt, sand
• Extremely heavy objects
• Hazardous materials
• Hot ashes
• Needles
• Oil
• Paints
• Rocks
• Solvents or other flammable liquids
• Tires

8. May I obtain additional carts?

Yes, by calling customer service at 785-238-3103.

9. May I use containers I already have in addition to my cart?

Yes, however the polycart provided by Public Works should be the primary refuse container. Please note: Public Works will only be responsible for damages to their polycarts.

10. What are the limits for additional containers?

Four additional containers plus polycart provided by Public Works. During yard waste season, April through December, 4 bags of grass and up to 15 bags of leaves, under 40 gallons, will be collected at no additional charge.

11. What do I do with the cart when I move?

The cart belongs to the City and will stay at the property when you move. It is the property, or management company’s responsibility to secure the cart between tenants.

12. What happens if I forget to put out my trash at the right time?

By City Ordinance, the customer is allowed 1 trash call back per calendar year at no charge. It will cost an additional $9 afterward. Please call Veolia Public Works at 238-7142 for a call back for trash pickup.

13. What if I do not have a cart?

If you do not have a cart, please contact Public Works at 785-238-7142.

14. What if I have bulky items or exceed container limits?

For special pickups, contact Public Works at 785-238-7142 and arrange for a special pickup. Special pickups must be called in to Public Works by 12 pm the day before your regularly scheduled pickup day.

15. What if the cart is broken?

If your cart is broken, Public Works should be contacted as soon as possible. The damage will be examined. If damage is due through normal use, the cart will be repaired/replaced.

If the damage is from misuse by the customer charges will be assessed.

16. What if the cart is lost or stolen?

The customer will be responsible for paying for the lost or stolen cart before Public Works provides a new poly cart for their use. You have a serial number located on the front of the cart, you can also put your address under the lid.

17. What is the charge for special pickups requiring a fee?

For special pickups, there will be a minimum charge of $60 per 5 yard load.

18. What other containers can I use?

City refuse ordinance allows for a 32-gallon can or less with proper handles and light lifting lid. Garbage bags must be 40 gallons or less. Any container with a mechanical lifting device T and a proper fitting lid without other commercial logos may be utilized if Public Works considers this suitable but will not be responsible for damages.

19. What will constitute a special pickup for fee?

$15 per item - If the item exceeds 72 inches in length, and/or 18 inches in diameter, or larger than 50 pounds in weight, item removal fee with be $30 each.

20. What will require a special pickup?

Bulky wastes and anything one person can not throw into the trucks. Physical limits will be anything greater then 4 feet by 4 feet by 2 feet and greater then 50 pounds.

21. When is my regular sanitation pickup day?

Your regular pickup day is determined by your location in Junction City. The pickup days are Tuesday through Friday. Monday is reserved for:

• Dumpsters
• Holidays
• Special pickups
• Vehicle maintenance 

For more information please call Public Works at 785-238-7142.

22. When is my scheduled cleanup day?

Your cleanup day is now the same as your regular pickup day.

23. When may I set out my carts / refuse?

City ordinance requires no more than 24 hours in advance and all containers must be removed within 24 hours of collection day.

By City Ordinance, the resident must put out the containers by 6:30 am (summer hours) or 7:30 am (winter hours) in order for the sanitation crews to pickup your trash. Please check this website, Cox Cable Channel 3 or call Veolia Public Works at 785-238-7142 for time changes.

24. Where do I place my cart?

Cart should be placed within one foot of curb or alley with the wheels facing away from the street or alley.

25. Where do I put my trash containers?

You need to put your trash within 3 feet of the curb or alley in order for the sanitation employees to find and remove the trash safely.

26. Who is responsible for cleaning the cart and how is it cleaned?

The customer is responsible for cleaning the cart. Soap and hot water easily cleans the cart.

27. Who owns the cart?

The carts are the property of City of Junction City but you can write your address under the lid.

28. Why have we gone to a cart system?

Several reasons, mechanical lifting systems reduce injuries, minimizes animal potential to scatter trash and provides a cleaner environment.

29. Will there be a fee for a special pickup?

Items that are less then 6 feet in length, and that 2 men can easily pick up will not be subject to special fees but must be properly called into Veolia by 12 pm the day preceding your regularly scheduled pick up day to arrange for pickup. Couches, white goods, carpet, bundles, tree wastes, etc. that are under 6 feet and can be picked up by 2 men will be collected at no additional charge.